Returns & Refunds
Last updated: 19 May 2026
1. Return Eligibility
Returns are accepted only for orders where the product received is damaged, incorrect, or significantly different from what was ordered. Perishable and food products are generally non-returnable unless there is a quality issue.
2. How to Request a Return
To request a return, contact us within 24 hours of delivery at contact@nutribytes.in with your order number, a description of the issue, and photos if applicable.
3. Refund Process
Once a return request is reviewed and approved, refunds are processed within 5–7 business days to the original payment method. You will be notified via email or SMS once the refund is initiated.
4. Partial Refunds
In cases where only part of the order is affected, a partial refund for the affected items may be issued after review.
5. Non-Refundable Cases
Refunds will not be issued for orders where the issue was not reported within 24 hours, incorrect address was provided, or the customer was unavailable for delivery.
6. Cancellation Refunds
If an order is cancelled before processing begins, the full amount is refunded. See our Cancellation Policy for more details.
7. Contact Support
For any refund-related queries, reach us at contact@nutribytes.in.